Privacy Policy

Our Commitment

Your privacy is critically important to us. This policy describes how LodgeCasstIron collects, uses, and protects your personal information when you visit https://lodgecasstirons.com/.

What We Collect

When you place an order, create an account, or contact us, we may collect the following information:

Identity & contact details: full name, email address, phone number, and shipping/billing address.
Transaction data: order history and items purchased.
Technical data: IP address, browser type, device information, and how you navigate our Site (via cookies and similar technologies).
Communication records: the content of any emails or messages you send us.

How We Use Your Information

We use your personal data strictly for:

Processing and shipping your order.
Providing customer service and responding to inquiries.
Sending transactional emails (order confirmation, tracking updates, refund notifications).
Improving our Site’s functionality and user experience.
Legal compliance and fraud prevention.

We do not sell, rent, or trade your personal information.

Third-Party Sharing

We only share information with trusted service providers necessary to run our business:

Payment processors (for securely handling card and PayPal transactions).
Shipping carriers (to deliver your package).
Website analytics services (to understand Site usage in aggregate).

These partners are contractually obligated to protect your data and use it only for the services we request.

Cookies & Tracking

We use essential cookies to keep the Site functioning and optional analytics cookies to understand traffic. You can manage cookie preferences through your browser settings. Because we do not currently respond to “Do Not Track” signals in a standardized way, you may choose to disable cookies entirely if you prefer.

Data Security

We implement Secure Socket Layer (SSL) encryption and industry-standard security measures to protect your information during transmission and storage. However, no method of online transmission is 100% secure; we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete the personal data we hold about you.
Object to or restrict certain types of processing.
Receive a copy of your data in a portable format.

To exercise any of these rights, please contact our Privacy Officer at info@lodgecasstirons.com. We will respond within the timeframe required by law.

Children’s Privacy

Our Site is not directed at individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it promptly.

Policy Updates

We may revise this Privacy Policy from time to time. The updated version will be posted here with a new effective date, and we will notify you of material changes via a notice on the Site.

Contact for Privacy Matters

For any questions about this Privacy Policy, please email info@lodgecasstirons.com or write to:

LodgeCasstIron – Privacy Office

312 cave hill rd. lot 126

Blountville, TN 37617

United States